This is only for items we have produced.
There is a $20.00 per hour repair service charge with a minimum 1 hour charge for all alterations.
For example, a customer orders a diaper bag without razzle ribbons and decides they would like to add the ribbons around the top of the bag. This is considered a 1hour repair service with a fee of $20.00 plus shipping.
Please preapproved all repair fees before purchasing as this is considered a courtesy service and not available at peak production times.
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